Privacy Policy

When you visit the DIRECT MEDIA United Solutions website, you might provide us with your personal information for processing or storing. Anytime we collect, process, and store your data, we do it in accordance with the applicable regulations of the Republic of Serbia and the new European data protection regulation, known as the GDPR (General Data Protection Regulation). Your privacy matters. That is why we advise you to carefully read this text and keep yourself informed.

What types of personal information do we collect

We collect two main types of information. Information that you leave with us directly This is the information that you leave with us when you contact us through the contact form on the website or through email. We may store — and, in special cases, process — information like first name, last name, email address, phone number. Cookies and other similar technology When you access the DIRECT MEDIA United Solutions website, we may use cookies and other similar technology in order to obtain website traffic information about the DIRECT MEDIA United Solutions website.

For what purposes do we collect your personal information

DIRECT MEDIA United Solutions may collect and process your personal information mainly for the purpose of tracking website traffic through Google Analytics, as well as for making direct contact with you pertaining to offerings regarding DIRECT MEDIA United Solutions services.

How we use your personal information

DIRECT MEDIA United Solutions collects and processes personal information solely in accordance with the applicable regulations of the Republic of Serbia, with a view to obtaining website visit statistics. DIRECT MEDIA United Solutions stores your personal information in databases and on servers protected by state-of-the-art security technology, such as AES data encryption on the server and SSL encryption of your browser’s communication with the servers. We provide access to and processing of your information only to our employees who have completed appropriate training. DIRECT MEDIA United Solutions always implements security measures for your personal information, including advanced work processes, using up-to-date security technology, and physical security measures that safeguard servers and other equipment. For the collection and processing of any information for any purpose that is not covered by this policy, DIRECT MEDIA United Solutions will always ask for your explicit consent without exception, complying with the applicable regulations of the Republic of Serbia.

When might we share your personal information with third parties

DIRECT MEDIA United Solutions may share your identifiable information with third parties in the following cases:

• Your explicit consent
• Under properly formulated orders of relevant government authorities 

We may automatically share certain information — based on your explicit consent given by accepting the Terms and Conditions of using the DIRECT MEDIA United Solutions website — with specialized technology partners, or data co-processors. They are our trusted partners that assist us in pursuing legitimate business interests and improving services that DIRECT MEDIA United Solutions offers to its customers. These companies apply appropriate security measures, and they accept and process information under contract with DIRECT MEDIA United Solutions and in line with this policy. These may include:

• Hosting service providers, which are in charge of the functioning of the DIRECT MEDIA United Solutions website server
• Partner software companies, such as DEV International from Belgrade, which maintains the DIRECT MEDIA United Solutions website
• Analytics companies, such as Google LLC from the USA, which tracks the DIRECT MEDIA United Solutions website traffic through its Google Analytics service

What are your rights pertaining the personal information that we collect

At any time, you have the right to access all your personal information we have collected, as well as the right to request that we provide you with all your personal information that we store in accordance with the applicable regulations of the Republic of Serbia. At any time, you have the right to modify your information that is inaccurate and withdraw the consent you previously gave for processing your information. In addition, you have the right to request deletion of your personal information at any time. This right is subject to restrictions when modification or deletion of your information might result in preventing investigation, detection or prosecution of criminal offenses, or making claims in civil disputes. At any time, you have the right to access information about all purposes of collecting and processing information on the DIRECT MEDIA United Solutions website (this policy). In the event of breach of your information that may pose a threat to you, you have the right to be informed thereof without delay. In the event that you believe that any of your rights have been compromised, you can file a complaint with the Commissioner for Personal Data Protection of the Republic of Serbia. You can submit a request to provide you with all your personal information stored in accordance with the applicable regulations of the Republic of Serbia by sending it via email to data@directmedia.rs. The controller and processor of your information is Direct Media d.o.o., with its registered office in Belgrade, Serbia. You can contact the controller via the aforementioned email address.

How to ask us questions about your personal information

If you have any questions about the protection of your privacy on the DIRECT MEDIA United Solutions website, or the methods used to collect and process your personal information, please send us an email to data@directmedia.rs.

What happens if this policy changes

This policy is subject to change. In the event of any major changes, DIRECT MEDIA United Solutions will notify all users about the changes made using active means, for example via email or clearly visible notifications. In the event that any future changes to this policy bring about any reduction of your rights, we will ask for your explicit consent to continue using the DIRECT MEDIA United Solutions website. In the event that this policy changes, its earlier versions will be publicly available in the archive.